Effective September 1, 2026
Fragrancelabph respects your privacy. This policy explains what information we collect when you browse our website or place an order, why we use it, and how you can contact us about it.
Information we collect
When you place an order, we collect the details needed to process and deliver it, including:
- Your name and mobile number
- Your delivery address
- The products, quantities, order total, and any notes you provide
- Order status and fulfillment records
How we use your information
We use your information to confirm and fulfill your order, arrange delivery, contact you about order updates, maintain business records, prevent fraudulent orders, and improve our products and customer service.
Cookies and local storage
Our website may use browser storage to keep your shopping cart available while you shop. The protected admin area may also use session storage to keep an authorized administrator signed in. You can clear this information through your browser settings.
Service providers and sharing
We only share information when it is needed to operate our store or complete your order. This may include our website and database provider, email notification provider, Facebook or Messenger, and the courier handling your delivery. We do not sell or trade your personal information.
Data retention and security
We keep order information only for as long as reasonably necessary for fulfillment, customer support, accounting, fraud prevention, and legal obligations. We use reasonable safeguards, but no online system can guarantee absolute security.
Your choices
You may ask us to review, correct, or delete personal information we hold about you, subject to any records we are legally or operationally required to keep.
Contact us
For privacy questions or requests, email noveltycollection.official@gmail.com or message our official Facebook page.